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    Shipping

    PlayShop offers a variety of shipping options in Israel and international shipments to dozens of countries around the world

    PlayShop is committed to providing fast, clear, and reliable shipping services.
    This shipping policy outlines available methods, delivery times, handling times, and restrictions.

    Free international shipping on orders exceeding 300 USD

    Domestic Shipping (Israel)

    We offer a variety of convenient and fast shipping methods within Israel:

    Shipping Method

    Cost

    Estimated Delivery Time

    Self Pickup

    Free

    Immediate

    Registered Mail

    25 ILS

    Up to 14 business days

    Pickup Point

    25 ILS

    Up to 7 business days

    Delivery to home by UPS

    49 ILS

    Up to 3 business days

    Super Express Delivery

    99 ILS

    One business day

    Delivery and installation

    199 ILS

    One business day

    International shipping

    We offer worldwide shipping to dozens of countries, with free shipping on orders over $300 USD

    Shipping Method

    Cost

    Estimated Delivery Time

    Register Mail

    49 ILS

    Comes usually within a 1-2 months

    Fast Economy Delivery

    99 ILS

    Up to 14-28 business days

    EMS Express

    199 ILS

    Up to 7-14 business days

    FedEx Express

    399 ILS

    Up to 3-6 business days

    UPS Express  

    399 ILS

    Up to 3-6 business days

    Shipping Policy

    • Worldwide Free Shipping: On orders over 1,000 ₪ 
    • Delivery times are estimated and may vary due to holidays, weather conditions, or other factors beyond our control.
    • Once your order is placed, you will receive a tracking number to monitor the status of your shipment.
    • In case of any significant delays, please contact our customer service team, and we will do our best to resolve the issue as quickly as possible.

    Note:
    International customers may be subject to customs charges according to their local laws.
    These fees are the customer's responsibility.


    ✔ Order Handling Time

    • Orders are processed within 1–3 business days.

    • Delivery times do not include delays caused by holidays, weather, or courier constraints.

    • A tracking number is provided when the order ships.


    ✔ Undelivered / Incorrect Address

    If a shipment is returned due to:

    • Incorrect address

    • Non–collection

    • Refusal to accept the package

    Then:

    • Reshipping cost is the customer’s responsibility

    • Refunds (if applicable) will be processed minus the actual shipping costs


    ✔ Contact for Shipping Support

    📧 service@playshop.co.il
    ☎ +972-9-884-4448
    💬 WhatsApp: +972-54-4669631


    ✔ Business Address

    Smarket Online Ltd / PlayShop
    5 Uzi Hitman Street
    Netanya
    4266101
    Israel